At NovaEase, we stand behind the quality and craftsmanship of our products. That’s why we offer a comprehensive warranty for your NovaEase DualTemp Massager®, ensuring your investment in wellness is protected.
Our warranty covers manufacturing defects and ensures that your massager performs at its best for an extended period. Whether it’s a technical issue or a component malfunction, our dedicated support team is here to assist you every step of the way.
What’s Covered?
• Manufacturing defects in materials or workmanship.
• Malfunctions under normal use as outlined in the product manual.
What’s Not Covered?
• Damage caused by misuse, unauthorized repairs, or improper maintenance.
• Cosmetic wear and tear that does not affect functionality.
How to Make a Claim:
Contact our customer service team with your proof of purchase and details of the issue. We’ll guide you through the simple process to resolve your concern.
At NovaEase, we’re committed to providing not only innovative products but also exceptional service. Enjoy peace of mind and focus on what matters most—your recovery and well-being.
For full details, please refer to the warranty terms included with your purchase or contact us directly.
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