We’re here to help! At NovaEase, your satisfaction is our priority, and we’re dedicated to ensuring your experience with our products is nothing short of exceptional. Whether you have questions about your NovaEase DualTemp Massager®, need assistance with an order, or want to learn more about our warranty, we’re just a message away.

• Product Support: Need guidance on using your massager or exploring its features? Our team is happy to assist.

• Order Inquiries: Have a question about shipping, returns, or exchanges? Let us provide clarity.

• General Questions: Curious about our products, warranty, or anything else? We’ve got you covered.

Simply fill out the contact form below with your name, email, and a brief message, and we’ll get back to you as soon as possible. Our customer service team strives to respond to all inquiries within 24–48 hours.